FAQs

Q: How do I buy Sihl media?

A: Sihl is a manufacturer and distributer of digital imaging media. Sihl utilizes an extensive reseller network. You can locate a reseller near you that carries the Sihl products you are looking for by clicking on the "How to Buy" tab at the top of our website.

 

Q: Why doesn’t Sihl provide profiles?

A: Great question! The simple answer is that often times there is a standard setting, already installed in your RIP,  that delivers the right color adjustments...

The more in depth answer is that technologies are changing so rapidly that we cannot keep up with every media on every printer. We have also found that most users create their own profile anyway. Instead, we use the profiles that come with the printers and software. We determine the best default print setting for each media and let you tweak the settings from there. We are providing a starting point.

 

Q: I received a sample in the mail and it was from somewhere in RI. I thought Sihl USA was in Virginia?

A: Sihl USA headquarters and distribution center are located in Chesapeake Virginia. Our sister company, Arkwright Advanced Coating, is located in RI. That is where many Sihl products are coated and if you buy factory direct, that is where that stock is coming from. 

 

Q: What is the lifespan of printed materials?

A: The lifespan of a product is based on several factors, including: the weather conditions that the prints are exposed to, inks used, whether it's laminated, etc.